Turning meters to metrics for Fathom

Utilities Analytics Company in Phoenix, AZ

Challenge

Fathom applies modern data and business intelligence practices to power prosperous, customer-focused water utilities. To do that, they help customers normalize and derive insight from data from many different sources, ranging from real-time data transmission to manual reads of century-old meters.

What We Did

Slide UX advanced Fathom's mission with heuristic reviews of their current software, wireframes, and visual designs for their next-gen release, and product mapping for their long term vision.

Because our engagement took place during a time of rapid growth at Fathom, things were changing frequently. We would help onboard new product managers onto the current state of the vision and work with them as they added new structure to the project.

Pairing with an internal designer, we were able to ensure that the end consumer had a seamless experience when using the consumer mobile app.

The showpiece of our work was a high-fidelity rapid prototype using live, embedded data visualizations from Periscope, layered with rich interactions around a specific large municipality's use case.