In order to benefit from AI features, users must trust them. Product leaders must consider how the UI can offer both transparency and control. This article delivers tips and examples for how we can help build user trust, respecting users’ differing needs and concerns. This is the fourth and final part in our series on UX Design Guidelines for AI Features.

AI isn't just flashy tech—it can make our lives easier. But only if we integrate it into our products thoughtfully. In this article, we deliver tips and examples of how product leaders can use AI to improve efficiency and the quality of users' work. This is the third of a 4-part series on UX Design Guidelines for AI Features.

Users want control, especially when it comes to new tech. After all, AI s not about replacing humans, but enhancing their capabilities. This article will discuss how providing users control and choice in AI interactions can lead to a more effective and satisfying user experience. You’ll find practical tips and examples showcasing how companies can balance AI features with user autonomy. This piece is the second of a 4-part series on UX Design Guidelines for AI Features.

AI is a game-changer, but only if users use it and understand it. The way you introduce AI features can be crucial to their success. In this article, we’ll guide product leaders through tips and examples of the ideal positioning, timing, and disclosure practices. This piece is the first in a 4-part series on UX Design Guidelines for AI Features.

Launching a product or releasing a new digital experience is a huge undertaking. It requires planning, design, research, engineering, testing, and so much more. As teams ready to launch, it’s only human that they begin to imagine how glorious launch day will be. But launch day is anything but the finish line.

Product designers are amazing assets to most teams, if we do say so ourselves. But you might be surprised to learn that we don’t ALWAYS recommend hiring designers. Here are some questions to ask yourself before you hire a designer.

Big week here! Slide UX celebrated our 11th anniversary, Erin’s parents celebrated their 44th wedding anniversary, and America celebrated 247 years of independence. These milestones got Erin thinking about the small events that lead us to where we are.

Having a car wash nearby reminded our cofounder Erin about the power of convenience. Convenience can help you change user behavior, overcome competitors, make your product essential, and more. Explore more examples, and learn how the team at Slide UX uncovers ways to make products more convenient.

Errors in customer interviews can compromise your research and decision-making. Learn about the pitfalls to steer clear of and how to conduct effective interviews.

I was delighted by the label on a shelf of coffee mugs while vacationing. My hosts improved my experience by predicting (and helping me bypass) a simple obstacle. Error prevention improves usability.

There's nothing more powerful than hearing firsthand what prospective customers think. But it only works if you actually listen.

Disruption is the name of the game in the startup space. But to disrupt a space, we must first understand it. Learn how our clients used problem space research to understand a new audience, save money, and launch a smarter product.

Have you ever spent way too long trying to figure out how to get soap from the soap dispenser in a public bathroom? If so, you understand what affordance is. Learn how the concept affects the usability of groundbreaking technology like ChatGPT, and discover why adequate affordances are key to maximizing a product's potential.

You might know the feeling."This definitely isn't the best solution, but this is what we came up with.” Forced to act as designers, teams may feel like they're faking it, hoping it turns out OK. A good design process helps teams feel a lot better about what they’re working hard on.

Business leaders are all about numbers, but spreadsheets and KPIs are not a part of most design training. Designers sometimes struggle to communicate effectively with business leaders. If you’re leading a team of designers (or want to ensure that their contributions are recognized), here’s how to bridge the gap.

When I was a college intern in an industry I knew little about, my boss took the time to explain the industry, the competition, and the acronyms. Here’s how one crash course over lunch changed my life, and how you can do this for someone else this week!

A UX leader asked me recently, "How can I accurate evaluate my UX team's performance when I'm not working with everyone directly?" By documenting expectations, establishing a 360 survey, and gathering input regularly, you can ensure that your team's performance aligns with your vision and goals.

In a world where products only meet minimum expectations, be the brand that stands out. Discover how small touches of delight can differentiate your product and inspire your team.

Yesterday, I got a text reminding me of my kids' upcoming dental appointment. While the text seemed helpful on the surface, it was confusing and hard to comply with what was being asked. When done well, automated communications can improve your efficiency AND your customers’ experience. Here are six guidelines to help you craft helpful automated communications.