DESIGNING WITH DIGNITY, EMPATHY & EVIDENCE
Your Guide to High-Impact UX Research in AgeTech and Care
By 2030, one in six people worldwide will be 60 or older. Yet, many digital tools are built for a "happy path" user that doesn't exist in the stressful, often chaotic reality of caregiving. When technology ignores these lived realities, it doesn't just fail—it actively makes life harder.
Don't build features in a vacuum. Download our practical playbook to learn how budget-conscious UX research can improve safety, satisfaction, and adoption for older adults and those living with brain change.
Format: PDF - 9 chapters (39 pages)
Why UX Research in AgeTech Matters More Than Ever
Fixing a design flaw after launch can cost 100 times more than fixing it during the design phase. This guide helps you avoid the "rework trap" and addresses the unique challenges of the aging population:
Preserving Personal Dignity: Older adults will reject products that make them feel fragile, sick, or incompetent.
Managing Sensory & Cognitive Changes: Learn how to design for declining grip strength, reduced visual contrast sensitivity, and increased cognitive load.
Supporting the Entire Ecosystem: Uncover the "hidden gatekeepers"—the millions of unpaid caregivers who often manage accounts, pay bills, and enable tech adoption.
Bridging the Jargon Gap: Understand why "tech-speak" like authenticate or minimize creates unnecessary friction and how to use language as an accessibility feature.
What’s Inside the Playbook
Clocking in at 9 chapters and 38 pages, this guide offers a practical path to start small, learn fast, and build with confidence:
Methods That Work: Deep dives into adapting user interviews and usability testing for older adults and clinicians.
De-Risking Design: Strategies to build trust through transparent onboarding and predictable feedback.
Ready-to-Use Artifacts: Sample plain-language consent snippets, screening questions, and usability severity scoring systems.
Common Pitfalls: How to avoid the "Flawed Analogy Trap" and why "Senior Mode" is rarely enough.
Build Products That Say, "We Designed This Just For You."
Thoughtful UX research is the fastest way to build safe, trustworthy tools that people can—and will—actually use. Stop guessing what your users need and start observing their real-world behaviors.